Summary
IT professional with hands-on experience in systems administration, network infrastructure, and Python-based automation. CompTIA A+ and Network+ certified, holding an M.S. in Information Technology. Experienced supporting production servers and troubleshooting across hardware, software, and networking layers. Seeking a systems administration, IT support engineering, or network operations role.
Technical Skills
- Networking
- TCP/IP, DNS, DHCP, VPN, VLANs, routing and switching, firewall configuration, network troubleshooting
- Scripting & Development
- Python (automation, scripting), Bash, back-end development, Android development
- Systems & Infrastructure
- Server administration, deployment automation, system monitoring, backup and recovery, patch management
- Security
- Network security fundamentals, access control, security compliance documentation
- Data
- Excel (advanced formulas, reporting), data analysis, Google Workspace
Professional Experience
Software Development Engineer & Systems Administrator
Sunrise Wholesalers Inc. · New Jersey, USA
- Administer production servers and supporting network infrastructure, maintaining uptime and security across business-critical systems.
- Build Python automation for deployment, monitoring, and routine maintenance to reduce manual intervention.
- Design, develop, and maintain internal software systems and applications supporting daily operations.
- Diagnose and resolve hardware, software, and networking issues as first-line technical owner.
- Maintain system documentation and security compliance records; collaborate cross-functionally on reliability and scalability.
Intern — Digital Media & Technical Support
Dev Infotech · Vadodara, Gujarat, India
- Provided technical support to customers, diagnosing and resolving website and hosting issues.
- Registered and managed domain names and web hosting accounts; repaired site functionality faults and optimized UI/UX.
- Produced monthly Excel reports using advanced formulas to surface data trends for internal stakeholders.
- Managed content and market research across social platforms (Pinterest, Facebook, Instagram) to support content strategy.
Education
University of North America
M.S. Information Technology · Virginia, USA
Maharaja Sayajirao University of Baroda
B.C.A. Computer Applications · Gujarat, India
Certifications
- CompTIA Network+Apr 2021
- CompTIA A+Jan 2021
- Cisco Network Support and SecuritySep 2023
- Network Certified Engineer: Programming, Security, IoT 4.0Feb 2022
- Python Essentials 1 & 2Aug 2023
- NDG Developing IT ProfessionalsNov 2020
- IoT Using MicroPythonSep 2019